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Great Service
Just OK Service
Poor Service
1. We are available when you call for service or when we return you phone call in a reasonable period of time.

2. We listen to you and answer your questions fully and clearly.

3. We handle your needs professionally and treat you with courtesy and respect.

4. We respond to requests for service (ie. change, requests for information, claim payments) on timely basis.

5. With 1 being the lowest and 10 the highest, what number would you assign to our overall agency service?

 
6. What are areas you would like to see us improve?
7. Would you like an appointment for a mid-year review?

 

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